Refund policy
Return & Refund Policy
At The Magic Elixer we craft fresh wellness shots in small batches using perishable ingredients. Because our products are consumable and made fresh, we are unable to accept returns on opened or used products.
Returns & Replacements
If your order arrives:
- damaged
- incorrect
- leaking
- or unsafe upon arrival
please contact us within 48 hours of delivery with:
- your order number
- photos of the issue
- a brief description
We will gladly review the issue and may offer:
- a replacement
- store credit
- or a refund when appropriate.
Non-Refundable Items
We cannot accept returns or refunds for:
- opened products
- used products
- flavor preferences
- incorrect addresses entered at checkout
- orders left unrefrigerated after delivery